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Managing Property Viewings on Hiizzy

Booking, cancelling or rescheduling viewings

Updated over 8 months ago

​Managing your property viewings on Hiizzy.com is designed to be user-friendly, allowing you to cancel or reschedule appointments directly through the platform. Here's a detailed guide to help you through the process:​

  1. Log In to Your Hiizzy Account:

    • Visit Hiizzy.com and click on the "Sign In" button located at the top right corner of the homepage.​

    • Enter your registered email address and password, then click "Log In" to access your account.​

  2. Access Your Dashboard:

    • Once logged in, you'll be directed to your user dashboard.​

    • Here, locate and click on the "My Viewings" or "Scheduled Appointments" section to view your upcoming property viewings.​

  3. Select the Viewing to Modify:

    • In the list of scheduled viewings, identify the appointment you wish to cancel or reschedule.​

    • Click on the specific viewing to open its details.​

  4. Cancel the Viewing:

    • Within the viewing details, click the "Cancel Viewing" button.​

    • A confirmation prompt will appear; click "Confirm" to finalize the cancellation.​

    • The seller will automatically receive a notification about the cancellation.​hiizzy.com

  5. Reschedule the Viewing:

    • Within the viewing details, click the "Reschedule Viewing" button.​

    • A calendar interface will appear, displaying the seller's available dates and times.​

    • Select a new date and time that suits your schedule.​

    • Click "Submit" to send the rescheduling request.​

    • The seller will receive a notification of your request and can confirm the new appointment time.​

Additional Tips:

  • Timely Communication: It's courteous to provide as much notice as possible when cancelling or rescheduling a viewing to accommodate the seller's schedule.​

  • Direct Messaging: For any specific concerns or additional information, utilize Hiizzy's internal messaging system to communicate directly with the seller.​

If you encounter any issues during this process or require further assistance, Hiizzy's support team is available to help. You can reach them through the Contact Us page.​

By following these steps, you can efficiently manage your property viewings on Hiizzy.com, ensuring a smooth experience in your property search journey.

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