Once you have clicked the Checkout button in your draft listing, you will have the option to configure your own Viewing Calendar. This allows you to confirm which days you will be available for viewings, from Monday - Friday as well as Saturdays and Sundays. You will be able to confirm your available time slots; Morning (9am - 12pm), Afternoon (12pm - 5pm) or Evening (5pm - 10pm). You can untick any of the time slots to mark them as ‘unavailable’ on you viewings calendar.
When a potential buyer requests a viewing of your property, they will be able to see the available times in your calendar, and send a viewing request for their preferred time. All viewing slots take one hour. You will have the opportunity to review their viewing request, and either accept it - in which case it will be marked in your Viewings Calendar - or to decline, or suggest an alternative time.
You’ll be able to check your Viewings Calendar from within your Dashboard at any time. As soon as someone makes a viewing request, you’ll be notified and given the option to click the button ‘Accept’ if you want to accept the request and confirm the viewing, or ‘Decline’ if you want to turn down the viewing request. You will have an option to leave a message for the potential buyer as well.
Select any viewing in your Viewings Calendar to reschedule or cancel.
After a viewing, a buyer can leave feedback on their experience for you, and also leave comments and feedback on your property. You will receive this as a message.
How do I set up my viewing calendar?
Updated over a year ago